LibWana Business

Privacy policy

Effective Date: [03/03/2026]

1. Introduction

Libwana Business ("we", "our", "us") operates a multi-tenant CRM platform designed for digital marketers, agencies, and businesses. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

By accessing or using Libwana Business CRM, you agree to the terms of this Privacy Policy.

2. Information We Collect

a. Personal Information

We may collect:

  • Name
  • Email address
  • Phone number
  • Business/Company name
  • Billing details

b. Account & Usage Data

  • Login credentials
  • CRM usage activity
  • Client and project data entered by users
  • Device and browser information

c. Cookies & Tracking

We use cookies and similar technologies to:

  • Improve user experience
  • Analyze platform usage
  • Enhance security

3. How We Use Your Information

We use collected data to:

  • Provide and manage CRM services
  • Enable multi-tenant account management
  • Customize user experience
  • Process billing and subscriptions
  • Improve platform performance
  • Ensure security and prevent fraud

4. Multi-Tenancy & Data Separation

Libwana Business CRM operates on a multi-tenant architecture, meaning:

  • Each client’s data is securely isolated
  • Users can manage multiple businesses/accounts independently
  • We implement strict access controls to prevent unauthorized data access

5. Data Sharing & Disclosure

We do not sell your data. We may share data only with:

  • Trusted service providers (hosting, payment processing)
  • Legal authorities if required by law
  • Business partners (only with consent)

6. Data Security

We implement industry-standard security measures:

  • Secure servers and encryption
  • Role-based access control
  • Regular system monitoring

However, no system is 100% secure, and users should also maintain strong passwords.

7. Custom Domains & Integrations

Libwana supports custom domains and integrations:

  • Users are responsible for domain configurations
  • Third-party services may have their own privacy policies

8. Data Retention

We retain your data:

  • As long as your account is active
  • As required for legal and operational purposes

Users may request data deletion at any time.

9. Your Rights

You have the right to:

  • Access your data
  • Update or correct information
  • Request deletion of your data
  • Opt-out of marketing communications

10. Children’s Privacy

Our platform is not intended for individuals under the age of 13. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Us

For any questions regarding this Privacy Policy, contact:

Libwana Business CRM
Email: info@libwana.business.com