LibWana Business

Terms and conditions

Terms & Conditions – Libwana Business CRM

Effective Date: 03-03-2026

1. Introduction

Welcome to Libwana Business CRM, a multi-tenant SaaS platform designed for digital marketers, agencies, and businesses.

By accessing or using our platform, you agree to comply with these Terms & Conditions. If you do not agree, please do not use our services.

2. Services Overview

Libwana Business CRM provides:

  • Multi-tenant SaaS CRM solutions
  • Client and project management tools
  • Custom domain support
  • Scalable platform for agencies and businesses

We reserve the right to modify or discontinue any service at any time.

3. User Accounts

  • You must provide accurate and complete information during registration
  • You are responsible for maintaining account security
  • You are liable for all activities under your account
  • Sharing login credentials is strictly prohibited

4. Multi-Tenant Usage

  • Each tenant (user/business) operates independently
  • Users are responsible for managing their own client data
  • Unauthorized access to other tenants’ data is strictly prohibited

5. Subscription & Payments

  • Services may be offered on a subscription basis
  • Payments must be made on time to continue service access
  • Failure to pay may result in suspension or termination
  • Pricing may change with prior notice

6. Acceptable Use Policy

You agree NOT to:

  • Use the platform for illegal activities
  • Upload harmful, abusive, or fraudulent content
  • Attempt to hack, disrupt, or misuse the system
  • Violate intellectual property rights

7. Custom Domains

  • Users may connect custom domains to their CRM
  • You are responsible for domain configuration and ownership
  • Libwana is not responsible for third-party DNS or hosting issues

8. Data Ownership

  • You retain full ownership of your data
  • Libwana does not claim ownership of user-generated content
  • You grant us permission to process your data to provide services

9. Data Security

We implement strong security measures, but:

  • We cannot guarantee 100% security
  • Users must also follow best practices (strong passwords, access control)

10. Service Availability

  • We aim for high uptime but do not guarantee uninterrupted service
  • Maintenance, updates, or technical issues may cause temporary downtime

11. Termination

We reserve the right to:

  • Suspend or terminate accounts for violation of terms
  • Remove content that breaches policies

Users may also terminate their account at any time.

12. Limitation of Liability

Libwana Business CRM is not liable for:

  • Data loss due to user negligence
  • Indirect or consequential damages
  • Third-party service failures

Use of the platform is at your own risk.

13. Intellectual Property

  • All platform content, design, and technology belong to Libwana
  • You may not copy, modify, or distribute without permission

14. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of the platform means acceptance of updated terms.

15. Governing Law

These Terms shall be governed by the laws of 13330 West Rd, #828
Houston, TX, 77041 USA.

16. Contact Information

For any questions regarding these Terms:

Libwana Business CRM